If you subscribed directly through Hooked and Company, you may cancel your Hooked on Phonics/Math subscription at any time, for any reason within your Account Dashboard:
- Visit https://dashboard.hookedandcompany.com/
- Log in using your email address. If you have forgotten your password or you have not logged in before, please tap "First Time Login" or "Forgot password?" and a temporary password will be emailed to you.
- Use your new password to log in.
- Tap the Manage under the subscription you would like to cancel.
- Tap Cancel.
- Answer confirmation questions when prompted, and cancellation is complete. You will not be charged again or shipped any additional packages (if relevant).
It's important to remember that your subscription must be managed in the place where it was initiated. This means, if you subscribed through your device's App Store, you'll need to manage your subscription through Subscriptions in the App store as well. In this scenario, if you need assistance with cancellation, refunds, or have questions about billing, etc, you'll need to reach out to your App Store directly.
A reminder, we do not delete your account or your App progress, so you may come back and reactivate any time by logging in, tapping Manage under your subscription, and tapping Reactivate Subscription. If there is anything we can do to improve your experience to avoid cancellation, please contact us, and we'll work with you to find a solution.
Thank you for learning with us.