If you subscribed via the web: Grown-ups can manage their subscription, update payment methods, preview shipments, etc. in the Account Dashboard. Please wait for your order confirmation email to arrive before attempting to access the website. NOTE: The password to access your Account Dashboard is not the password that was shared in your order confirmation. Additionally, the Account Dashboard does not house learning content for children.
To access your Account Dashboard:
- Visit Your Dashboard
- Enter your email address under Your Account.
- Select First Time Login or Forgot Password (if you have not been here before).
- Check your inbox for the password reset link and create a new password.
- The password link may take up to 5 minutes to arrive, so please do not attempt a reset again for at least 5 minutes.
- If after 5 minutes you have not received the link, we'd recommend trying an alternative email address that you may have used to order.
- Log in at the link above using the new password you've just created.
If needed, you may update your password at any time via the Account tab. There, you'll have the option to combine your Dashboard and App password for simplicity,
For users who subscribed through the App Store for App only access, please visit your App Store to manage your subscription.