You may chat live with a Hooked on Phonics Customer Care Specialist whenever our chat lines are open. Tap the orange Help button at the bottom right of this screen, provide your order/subscription email address and a brief description of your issue, then select the blue arrow to send your message.
Our chat lines are open whenever Customer Care representatives are available, within the hours of 9AM-5PM Eastern time. If you Live Chat with us while we're offline, our Team will reply to your inquiry via email.